I didn't receive my login code
When you log in to SchemeFlow, we email you a one-time code to type in. If that email doesn't arrive within a minute or two, work through the steps below.
1. Check your junk or spam folder
Automated emails are sometimes filtered out of your inbox. Look in your Junk and Spam folders — and any other filtered folders — for a message from SchemeFlow containing your login code.
2. Wait a moment, then try again
Email can occasionally be delayed. Wait a short while, then use the Resend code button on the login screen to request a new code. Each new request replaces the previous code, so be sure to enter the most recent one.
3. Ask your IT team to allow our authentication emails
If the code still doesn't arrive, your organization's email system may be blocking it. Ask your IT team to allow authentication emails to your
organization's accounts by removing our sender address from any emailblocklist and adding it to their safe-sender (allow) list:
Once IT has allowed this address, request a new code and it should come through.
Still can't log in?
If you've worked through all of the above and still aren't receiving your code, email [email protected] and we'll help.